Wilbarger Creek Municipal Utility District #1
Utility Service
General Information
Water meters are read between 27th and 30th of each month. Bills are mailed out around the 6th and are due on the 26th of each month.


Utility Emergencies
For utility emergencies please call 246-1400.


Residential Service Fees
Monthly basic charge
Meter size
effective 11/01/12
5/8 inch
$38.00
3/4 inch
$38.50

Monthly water commodity charge
Gallons Used
Per 1,000 Gal
0 - 15,000
$5.25
over 15,000
$7.00

Monthly wastewater commodity charge
Per 1,000 Gal
$7.50


Establishing Service
The normal method for initiating service is to apply in person at Crossroads Utility Services, LLC. Contact the offices of the District's Operator for information on how apply for service if you cannot apply in person.

Prior to receiving residential service you will be required to complete the Service Agreement, have it notarized, and pay a $5 application fee to initiate service and establish an online customer account profile with the District's online billing system. Proof of home ownership may also be requested.


Security Deposit
A refundable security deposit of $100 (for property owners) or $300 (for renters) is required to set up service. If service is disconnected due to late payment or non-payment the District will require an additional security deposit of $100 per termination (up to a maximum of $500), and this additional deposit must be paid before water service is reconnected. A letter of credit cannot be used in lieu of the deposit fee and this fee is not transferable to another owner or tenant. No interest shall be paid on any deposit.


Payments
You can pay your bill online, by phone at (512) 246-1400 or by mail.

Mail payments (along with your payment coupon) to:

Wilbarger Creek MUD #1
P.O. Box 4901
Houston, Texas 77210-4901


Late Payment
A late payment charge of 10% of the unpaid balance will be due for any bill that is not paid on or before the due date. This charge will be assessed each month until the bill is paid in full.

If your residential utility service is disconnected it will be reconnected only after you pay all current and past-due charges, plus a $100 administrative fee (if meter removed, or $40 if meter not removed). An additional after-hours reconnect fee of $35 must be paid in order to receive same-day reconnection if payment is made after 2:00pm.


Returned Checks
The District charges a penalty fee for any returned check. If your check is dishonored your account will be subject to all applicable late penalties and possible disconnection for non-payment.


Commercial Customers
Contact the offices of the District's Operator for information.


Builders and Developers
Contact the offices of the District's Operator for information.


Rate Order
Download the District's complete Rate Order for further information.

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